Monitoring the general metrics of business process execution

Overview

It is necessary to provide the capabilities for the monitoring of general metrics of business process execution to simplify diagnostics and system behaviour analysis.

User roles

  • Registry technical administrator

  • Platform support service (L2)

Principles and provisions

  • To decrease service workload in the registry operational zone, the metrics must be gathered via a separate Camunda (business-process-administration-portal) administrative zone instance

  • The registration of changes in the metrics of business process execution is optional, and must be configured on the service configuration level (business-process-administration-portal)

  • Metrics gathering interval is configured in the Prometheus service process level

  • The automatic notifications service is out of the scope of this document

Technical solution design

camunda-metrics

Components and their function

This section lists system components that are involved, or need to be changed/created within the realization of functional requirements according to the technical solution design.

Component Service name Function

Platform monitoring web-interface

grafana

The development and deployment of a dedicated dashboard for the monitoring the metrics of business process execution

Metrics gathering and storage service

prometheus

The configuration of additional metrics gathering

Business process execution management web-interface

business-process-administration-portal

The development of dedicated Process Engine Plugin for the gathering and registration of business process execution metrics via Micrometer. Metrics registration is only performed if the camunda.bpm.metrics.enabled corresponding configuration is done

Configuring metrics changes registration

Configuring metrics export in Prometheus-compatible format via the '/actuator/prometheus' service route in application.yml
management:
  endpoints:
    web:
      exposure:
        include: 'prometheus'
Configuring business process execution metrics changes registration in application.yml
camunda:
  bpm:
    metrics:
      enabled: true # Configuration for the activation of Camunda metrics export [Default value is `true`]

Configuring metrics gathering

Configuring business process execution metrics gathering in prometheus.yml
scrape_configs:
  - job_name: "camunda"
    metrics_path: "/actuator/prometheus"
    scrape_interval: 60s # Metrics gathering interval
    static_configs:
      - targets: ['HOST:PORT']

Configuring Grafana-dashboard

Example of Grafana-dashboard for customization (Download)
{
  "annotations": {
    "list": [
      {
        "builtIn": 1,
        "datasource": "-- Grafana --",
        "enable": true,
        "hide": true,
        "iconColor": "rgba(0, 211, 255, 1)",
        "name": "Annotations & Alerts",
        "type": "dashboard"
      }
    ]
  },
  "description": "Camunda Metrics Dashboard",
  "editable": true,
  "gnetId": null,
  "graphTooltip": 0,
  "id": 1,
  "links": [],
  "panels": [
    {
      "collapsed": true,
      "datasource": null,
      "gridPos": {
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        "w": 24,
        "x": 0,
        "y": 0
      },
      "id": 21,
      "panels": [
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          "dashLength": 10,
          "dashes": false,
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          "fill": 1,
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          "hiddenSeries": false,
          "id": 6,
          "legend": {
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          "lines": true,
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          "percentage": false,
          "pluginVersion": "7.3.6",
          "pointradius": 2,
          "points": false,
          "renderer": "flot",
          "seriesOverrides": [],
          "spaceLength": 10,
          "stack": false,
          "steppedLine": false,
          "targets": [
            {
              "expr": "camunda_active_process_instances",
              "interval": "",
              "legendFormat": "",
              "refId": "A"
            }
          ],
          "thresholds": [],
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          "timeRegions": [],
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              "show": true
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          ],
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          "stack": false,
          "steppedLine": false,
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            {
              "expr": "camunda_completed_process_instances",
              "interval": "",
              "legendFormat": "",
              "refId": "A"
            }
          ],
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          "timeRegions": [],
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      "title": "Process Instances",
      "type": "row"
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      ],
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          "seriesOverrides": [],
          "spaceLength": 10,
          "stack": false,
          "steppedLine": false,
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              "expr": "camunda_message_jobs",
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          ],
          "thresholds": [],
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          "timeRegions": [],
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          "tooltip": {
            "shared": true,
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          "timeRegions": [],
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          "stack": false,
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          "type": "graph",
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              "show": true
            },
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              "show": true
            }
          ],
          "yaxis": {
            "align": false,
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          }
        }
      ],
      "title": "Users",
      "type": "row"
    },
    {
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        "h": 1,
        "w": 24,
        "x": 0,
        "y": 10
      },
      "id": 54,
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          "fill": 1,
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            "w": 12,
            "x": 0,
            "y": 7
          },
          "hiddenSeries": false,
          "id": 52,
          "legend": {
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            "values": false
          },
          "lines": true,
          "linewidth": 1,
          "nullPointMode": "null",
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            "alertThreshold": true
          },
          "percentage": false,
          "pluginVersion": "7.3.6",
          "pointradius": 2,
          "points": false,
          "renderer": "flot",
          "seriesOverrides": [],
          "spaceLength": 10,
          "stack": false,
          "steppedLine": false,
          "targets": [
            {
              "expr": "camunda_tenant_count",
              "interval": "",
              "legendFormat": "",
              "refId": "A"
            }
          ],
          "thresholds": [],
          "timeFrom": null,
          "timeRegions": [],
          "timeShift": null,
          "title": "Tenant Count",
          "tooltip": {
            "shared": true,
            "sort": 0,
            "value_type": "individual"
          },
          "type": "graph",
          "xaxis": {
            "buckets": null,
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            "show": true,
            "values": []
          },
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              "show": true
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              "show": true
            }
          ],
          "yaxis": {
            "align": false,
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          }
        }
      ],
      "title": "Tenants",
      "type": "row"
    }
  ],
  "refresh": "5s",
  "schemaVersion": 26,
  "style": "dark",
  "tags": [
    "camunda"
  ],
  "templating": {
    "list": []
  },
  "time": {
    "from": "now-1h",
    "to": "now"
  },
  "timepicker": {},
  "timezone": "",
  "title": "Camunda Metrics Dashboard",
  "uid": "YpL9Um9Mk",
  "version": 4
}

Metrics registration for export

There are two basic approaches to metrics gathering, depending on the requirements for data actualization intervals and production workload:

  • Registering metrics with functions for value actualization. Metrics value update is performed on request execution via the '/actuator/prometheus' service route according to the interval, configured on the Prometheus level

  • Metrics registration and value actualization according to a schedule configured via Spring Task Scheduling and @Scheduled(fixedRate = <?>) to distribute workload

On this stage it is recommended to follow the approach with metrics update interval configuring on Prometheus level.

If required, the use of granular configuring of metrics update schedule approach may be discussed.

Example of metrics registration with updates according to the interval configured on Prometheus level
class CamundaMetricsBinderV1 implements MeterBinder {
    ProcessEngine processEngine;

    void bindTo(MeterRegistry registry) {
        Gauge.builder("<metric.key.name>", processEngine.getHistoryService().createHistoricProcessInstanceQuery(), Query::count)
                .tag("<dimension.tag.one>", "<value>")
                .tag("<dimension.tag.two>", "<value>")
                .description("<metric description>")
                .register(registry);

        FunctionCounter.builder("<metric.key.name>", processEngine.getManagementService().createMetricsQuery().name(Metrics.ROOT_PROCESS_INSTANCE_START), MetricsQuery::sum)
                .tag("<dimension.tag.one>", "<value>")
                .tag("<dimension.tag.two>", "<value>")
                .description("<metric description>")
                .register(registry);
    }
}
Example of metrics registration with updates according to the interval configured on the level of each individual metric
class CamundaMetricsBinderV2 implements MeterBinder {
    ProcessEngine processEngine;

    AtomicLong metricGaugeNumber;

    void bindTo(MeterRegistry registry) {
        this.metricGaugeNumber = registry.gauge("<metric.key.name>", new AtomicLong(0));
    }

    @Scheduled(fixedRate = 60000L)
    void updateMetricNumber(){
        metricGaugeNumber.set(processEngine.getHistoryService().createHistoricProcessInstanceQuery().count());
    }
}

Metrics for monitoring

You can find detailed information on types of Micrometer-metrics in the official Micrometer documentation.

You can find detailed information on Camunda metrics in the official Camunda Metrics documentation.

Category Metric Type

General metrics Process Engine

camunda.user.count

Gauge

camunda.authorization.count

Gauge

camunda.deployments

Gauge

camunda.active.process.definitions

Gauge

Business process general metrics

camunda.active.user.tasks

Gauge

camunda.active.user.tasks.assigned

Gauge

camunda.active.user.tasks.unassigned

Gauge

camunda.completed.process.instances

Gauge

camunda.terminated.process.instances

Gauge

camunda.suspended.process.instances

Gauge

camunda.active.process.instances

Gauge

camunda.process.instances.total

Gauge

camunda.active.incidents

Gauge

General metrics of message exchange within business process

camunda.active.signal.event.subscriptions

Gauge

camunda.active.conditional.event.subscriptions

Gauge

camunda.active.compensate.event.subscriptions

Gauge

camunda.active.message.event.subscriptions

Gauge

General metrics of asynchronous business process task execution

camunda.message.jobs

Gauge

camunda.timer.jobs

Gauge

camunda.executable.timer.jobs

Gauge

camunda.executable.jobs

Gauge

Deletion of business process historical data

camunda.history.cleanup.removed.process.instances

Gauge

camunda.history.cleanup.removed.task.metrics

Gauge

Updating existing registries

The update process should provide the following:

  • Metrics data registration is activated by default

  • Metrics configuring and storing in Promethes

  • Grafana-dashboard setup and configuring

High level development plan

Technical expertise

  • BE

  • DevOps

Development plan

  • Automation of Prometheus configuration for metrics gathering via business-process-administration-portal

  • Realization of business process execution metrics registration and configuration via Micrometer in business-process-administration-portal in ProcessEnginePlugin form with camunda.bpm.metrics.enabled configuration support

  • Developing Grafana-dashboards for the business process execution metrics monitoring

  • Development of existing registries updating process with automated Grafana-dashboard updates

  • Creating administration instructions for the use of business process execution metrics monitoring dashboard